Frequently Asked Questions
A: No appointment is needed to browse our collection. You’re welcome to walk in anytime during business hours. If you also need an eye exam, we do recommend booking an appointment with a separate optometrist in advance.
A: We offer a wide variety, from classic and budget-friendly options to stylish designer frames and durable kids’ eyewear. Our staff can help you find frames that match your style, face shape, and lifestyle needs.
A: Yes! We carry blue-light blocking lenses for screen protection, anti-glare coatings for night driving or office work, and transition lenses that darken outdoors.
A: Absolutely. As long as your frames are in good condition and structurally sound, we can fit them with new lenses. Our optician will first check to make sure they can safely hold your prescription.
A: Yes! We can fill your prescription for daily, weekly, or monthly contacts. Make sure your prescription is up to date and includes your lens parameters.
A: Always use the microfiber cloth and cleaning spray we provide. Avoid paper towels, tissues, or household cleaners, as they can scratch or damage your lenses. Store your glasses in a case when not in use to protect them.
A: Yes, as long as it’s still valid. Most prescriptions expire after 1–2 years, depending on your state’s regulations and your eye health.
A. No, we do not perform eye exams. Please have a current prescription from a licensed optometrist or ophthalmologist before ordering glasses or contacts from us.
A. We do not process insurance directly. However, we provide an itemized receipt that you can submit to your insurance provider for potential reimbursement.
We handle minor adjustments in-store. For major repairs, we can coordinate with the manufacturer or recommend a trusted service.
A: Returns are considered on a case-by-case basis. While we generally do not accept returns, we review each situation individually to determine if an exception can be made.